Privacy Policy

Last updated: March 2026

Singapore Informer ("we", "us", or "our") operates singaporeinformer.com. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and the Personal Data Protection Commission (PDPC) guidelines.

1. Information We Collect

We may collect the following personal data when you interact with our website:

• Contact information (name, email address) when you subscribe to newsletters or contact us
• Usage data (IP address, browser type, pages visited, time spent) via server logs and analytics tools
• Cookies and similar tracking technologies as described below

We collect personal data only for lawful purposes and with your knowledge and consent where required under the PDPA.

2. How We Use Your Information

We process your personal data on the following lawful bases under the PDPA:

• To provide and improve our news services and website functionality
• To send newsletters and editorial updates where you have subscribed
• To analyse website traffic and reader behaviour (aggregated, anonymised)
• To comply with legal obligations under Singapore law
• To protect against fraud, abuse, and security threats

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

3. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Singapore law:

• Newsletter subscriber records: until unsubscription or 3 years of inactivity
• Server and access logs: up to 12 months
• Contact enquiry records: 2 years from last correspondence

Upon expiry of the retention period, personal data is securely deleted or anonymised in accordance with PDPC guidelines.

4. Third-Party Services and Cross-Border Transfers

We use third-party service providers for analytics, email delivery, and content distribution. These may include services based outside Singapore. Where personal data is transferred outside Singapore, we ensure adequate protection is in place as required by Section 26 of the PDPA, including contractual arrangements that meet PDPC standards.

Third-party services we may use include Google Analytics, Cloudflare, and email marketing platforms. Each provider operates under its own privacy policy.

5. Your Rights under the PDPA

Under the Personal Data Protection Act 2012, you have the right to:

• Access your personal data held by us (Section 21 PDPA)
• Correct inaccurate or incomplete personal data (Section 22 PDPA)
• Withdraw consent at any time, subject to legal or contractual restrictions
• Lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg

To exercise your rights, contact our Data Protection Officer at [email protected]. We will respond within 30 days as required by the PDPA.

6. Cookies

We use cookies to enhance your browsing experience. Essential cookies are required for website functionality; analytical cookies help us understand reader behaviour. You may disable non-essential cookies via your browser settings. Continued use of our website constitutes acceptance of essential cookies as described in this policy.

7. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, in accordance with Section 24 of the PDPA. However, no internet transmission is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified on our website. Continued use of our website after changes take effect constitutes acceptance of the revised policy.

9. Contact

For privacy enquiries or to exercise your PDPA rights, contact our Data Protection Officer:

Email: [email protected]
Website: singaporeinformer.com

You may also lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.