Lead a team and oversee the installation, replacement, removal, testing and commissioning of meters at consumers’ premises. Vets and approves drawings submitted by LEWs on metering compartment/room/kiosk requirements and to draft replies. Advises LEWs on metering requirement, modification and upgrading of metering facilities and attending site meeting/inspection for compliance. Prepares specifications, calling and adjudication of tenders, and execution of contract for installation, replacement, maintenance and removal of metering equipment. Re-commissions metering equipment after fault occurrence/switch gear replacement work. Monitor and review operational process to ensure efficiency and effectiveness Handles customers’ queries and feedback. Responsible for the general building maintenance and General Office administration. Manages the SINGLAS accredited Meter Test Laboratory in accordance with SINGLAS Quality Management System that includes updating documentation of Quality Manual and maintaining the proficiency in testing energy meters. Explores new metering technologies, especially in areas of electronic meters and remote communication, with the objective of adopting cost effective and efficient metering solutions. Ensures that investigations of tampered meters are properly carried out. Carries out other duties and responsibilities as and when assigned by the Deputy Director.